6bythree is a strategy and design consultancy helping local authorities deliver digital services that are inclusive, intuitive, and resilient. We work with councils across the UK to transform their organisational capabilities and data and digital platforms—from outdated manual processes, ineffective integrations, or websites which don’t deliver meaningful outcomes. All our work leads to service journeys that truly work for our clients’ internal staff teams and external communities.
“We work with large-scale, complex, community serving organisations. Our goal is to improve education, employability, and wellbeing; through user-focused organisation and digital transformation.” – CEO Jon Faulkner
It may be understanding your communities and their needs, researching and defining effective strategies, forming and equipping effective teams, or simply that your digital touchpoints appear to be confusing or disruptive to smooth community outcomes. Many local councils do amazing work, through passionate and committed people, yet are consistently stuck with one arm behind their back as they struggle with some of the challenging organisational capabilities and digital & data solutions mentioned above.
Our approach is anchored in collaboration, evidence, and the co-design of workable advancements in organisational capabilities. Whether redefining a Target Operating Model, a new website, or a Digital Strategy, our process includes: in-depth stakeholder consultation; quantitative and qualitative research; community engagement; service design principles; technical delivery, training and handover; and ongoing support and advice as needed. Our primary services include: solution definition; data, CMS, and custom-built apps and integrations; strategy and consulting; change management; website services, hosting and support; and mechanisms for growth and continuous ongoing improvements.
Our projects, whether focused on organisational change or digital transformation, have a profound and lasting impact. We inspire a shared vision and align leadership across services; co-designed, service solutions and associated user-tested digital journeys that reflect real community needs; provide evidence-led road maps and design principles for confident decision-making; improve internal capabilities through training and capacity building; strengthen cross-council collaboration and assist addressing long-lingering issues; providing clear strategies and actionable plans, with practical guidance to sustain transformation. Our solutions have impacted communities up and down the county, ensuring people can access the services they need, achieve the outcomes they seek, and internal teams are enabled and equipped to deliver them better.
Giving public sector organisations a clear and compliant route to procure our services. While our pricing is published through the framework, we regularly offer discounted rates, phased work packages, and tailored engagement models to suit varying budgets. Our flexible approach ensures you get maximum value at each stage, with deliverables that provide the evidence, insight, and momentum needed for future investment and transformation.
It’s a great experience working with the team, who bring strong collaboration, effective challenge and clarity on options and recommendations. During the project we’ve had great communication, shared handling of issues and the 6bythree team has taken on additional requests in their stride.
“6bythree are a great team- good communicators, hard working, knowledgeable and passionate. We have been given a good set of recommendations to take forward, which is exactly what we wanted.”
"6bythree provided us with the confidence to make informed investment and design decisions. They truly grasped our organisational and user needs with ease. 6bythree was communicative, capable, and diligent throughout"
“It was great to work with 6bythree to bring our concept to life. They were on hand to guide us throughout the process. It’s reassuring to work with such a versatile, knowledgeable, and creative team.”